0
Vera Ann Cosmetics

Shipping and delivery

Q. What days do you ship out orders?

A. Monday, Wednesday & Friday’s. DEPENDING ON THE AMOUNT OF ORDERS! JUST BECAUSE I SHIP THESE DAYS, DOES NOT GUARANTEE, YOUR ORDER WILL SHIP THAT DAY!!!!! 

 

Q. How can I contact you ?

A. EMAIL ONLY! NO DMS OR PERSONAL MESSAGES: [email protected]

Please read description on website before sending an email concerning inquiries! 

*PLEASE ALLOW 24 hours for an email response!*

IF YOU HAVE RECIEVED YOUR TRACKING NUMBER AND HAVE A SHIPPING QUESTION, CONTACT USPS! WE SEE THE SAME TRACKING INFORMATION AS CUSTOMERS AND ONLY THEY CAN FURTHER ASSIST YOU! 

 

 

Q. Who do you ship with?

A. The Post Office, USPS. my packages deliver with your mail delivery.

 

Q. Why is the shipping cost high?

A. My website rates for wholesale items are the USPS rates. I don’t create the shipping rates, they do based on the weight of packages.

 

Q. How long is shipping?

A. If it is a first class package, 2-3 days. If it is a priority package, 2 days. THIS DOES NOT INCLUDE PROCESSING TIME!! ORDERS ARE NOT SHIPPED OUT ON WEEKENDS OR HOLIDAYS!  It also depends on the Post Office. Due to the pandemic, Items and tracking information are taking longer than usual!!!

 

Q. Do you ship outside of the US?

A. Yes we ship everywhere!

 

Q. Where are you located?

A. Atlanta Ga

 

Q. Do you do meet ups/ pickups?

A. NO, Everything is done online! If you live in the Atlanta area your shipping should only take 1 day if it is priority.